I bought this thing online and it never said it was expired, though the picture of the product is dated recently, January 6, 2008. I bought a Mary Kay Lumineyes … that expired last March of 2006. When I apply it, oil comes out of the tube with the “ointment”. I asked the seller if it would still work since it expired, but so far no reply. Will it still work even though the product is expired? Thanks.
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Will An Expired Mary Kay Product Still Works?4 comments to Will An Expired Mary Kay Product Still Works? |
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I agree with Sandra and wanted to shed a little light when buying online products that isn’t through a Mary Kay rep. Buying online, via ebay or where ever, doesn’t carry the same 100% refund policy as the product does if you were to buy it directly from Mary Kay or a MK consultant. The product isn’t guaranteed especially if it’s old such as the one you were sold.
I really do hope you hear back from the person you bought it from because I would hope that person has good ethics enough to give you a refund. However, in case you don’t hear back, the seller probably doesn’t have any good intentions of refunds or dealing with an unsatisfied customer.
I do hope this is resolved for you.
Once a product expires it won’t do what it says it will, especially since it sounds like the ointment you have has already started to separate. I would tell the seller to give you a refund. I definitely wouldn’t use an expired product, you never know what kind of a reaction you might have!
The expiration date on Mary Kay or other cosme-ceutical (cosmetic + pharmaceutical) products usually refers to one or more ingredients that are of limited life (such as SPF) or relatively unstable, such as Vitamin C which breaks down when exposed to oxygen.
Separating is not in itself an indication that a product has expired – sometimes you can shake the container or stir the product to reconstitute it. Standard shelf life on most cosmetics is a MINIMUM of three years – may be more for powder-based products, less for fragrances.
But if there is an expiration date, it’s there for a reason and the manufacturer cannot guarantee performance after that date. Other signs you should pay attention to are chemical or “rancid” odor, or any unpleasant physical sensation such as stinging or itching. Be especially cautious about products for your eyes – these should be opthomologist certified as well.
Finally, a word to the wise about purchasing cosmetic products from any individual – even a Mary Kay independent beauty consultant (that independent means they are NOT employees of MK). Before you purchase, ask if there is an expiration date on the product and what it is. If no expiration, ask for the manufacturing date code, for example, MR19. In Mary Kay, the first two digits refer to year and month of manufacture. Here are MK’s date codes:
A – 2000
B – 2001
C – 2002
D – 2003
F – 2004
H – 2005
K – 2006
M – 2007
R – 2008
T – 2009
So if you have a product with a date code starting with F, it’s time to start asking about expiration dates, especially if it’s a liquid and a specialty product with sun protection, age-fighting or skin-tone altering ingredients.
If you end up with a “bad” product from an MK consultant, first contact the consultant about the company’s 100% satisfaction guarantee – she should replace your product and MK will replace it to her. If you don’t get satisfaction there, contact MK directly at 1-800-MARY KAY (1-800-627-9529).
However, do be aware that MK does not support consultants or others selling MK products on ebay or other auction sites so you may have a hard time getting a replacement if you purchased from anywhere other than an official MK consultant web site.
The item you purchased has been discontinues for a very long time over 3 years. Most products have a 3-5 year shelf life except those with an expiration date as required by the FDA. The product will not work as it should at this point.